Data and Service Design

Academic Year 2024-2025, 2nd semester

Guest lectures

Paolo Ciuccarelli - Northeastern University, Politecnico di Milano

Title: "Design and Data: Perspectives"

Yanni A. Loukissas - Georgia Tech Institute

Title: "Open Data Settings"

Ruth Lund - Samordningsförbundet Centrala Östergötland

Title: "Embracing the messiness: designing and implementing a digital guide for navigating Regional welfare services based on several public data sources"

Agata Brilli - PagoPA

Title: "Data-driven service design in pratice"

Gabriele Colombo - Politecnico di Milano

Title: "The web as a source of data: An introduction to digital methods"

Beatriz Belmonte - Better Public Services

Title: "Personalised and proactive for citizens & the life cycle of public digital services"

Petter Falk - Karlstad University

Title: "Data and/in democracy. Power, governance and value in data-driven public services"

Faculty

Francesco Leoni

Postdoc research fellow at Politecnico di Milano’s Design Department. He works at the Design Policy Lab and Polifactory, developing research in the field of “design for policy” by studying data-centric innovations in the public sector.

Andrea Benedetti

PhD in Design, currently UX/UI Designer at Università la Statale Milano. His work revolves around using data to communicate invisible and complex issues.

Teaching assistant

Marianne Fosca Stahl

Industrial designer with a degree in Arts from Pontificia Universidad Católica del Perú for over ten years back in Perú, and participated in projects of different natures fixing the best solution for them. Interested in understanding better how to design life-centric solutions, she recently graduated from the Specialized Master of Service Design in POLI.design and moved to Milan to start anew.